Confessions of a Journalist: um, that’s not a story.

Last week I begin a series of posts called “Confessions of a Journalist.” Every week, I reveal some of my so-called deep, dark journalist secrets from my last few years of experience as a tech/startup blogger in France and Europe.

Last week, I confessed why I may not read a press release. This week I’ll go one step further and tell you what actually makes something compelling enough for me to write about it.

From here, you all look the same.

If you’ve ever gone to more than a couple of networking events in your life, you’ll definitely know what I’m talking about. You meet tons of incredibly talented people, who all work with amazing companies – from influential investment funds to life-changing startups. But over time, they all begin to blur together. Put a bunch of revolutionary people and ideas in the same room and you may eventually see no more than a crowd. Well, that’s more or less what happens once you’re being pitched “amazing” startup ideas 24-7. And that’s what happens in any industry; for the most part, everything starts to sound more or less the same.

“Once upon a time…”

I quickly discovered that entrepreneurs may actually be sitting on a fabulous story but not even know it. One example that comes to mind is from French startup MadMagz. Simply talking about a platform where people can make magazines didn’t really make me jump for joy. But then I found out one of the first users of the product was a 9 year old boy who had used the platform to print these adorable magazines. I was sold.

After I published the story, it was picked up by other publications throughout France as well – and it naturally highlighted how great the product was if a 9 year old boy could use it so easily. (Then again, this story seems less impressive now that toddlers are happily flipping through iPad applications.)

One great way to know what makes a story is to talk to people OUTSIDE of your industry. See what they react to and what they find interesting. Also, look at what else people are talking about and see if you can make your topic relevant.

“A dog made a website with our product.”

After the MadMagz story was published, some entrepreneurs thought that this type of story was a definite win with me – and they went on to pitch me all kinds of nonsense. At some point, I was even pitched a story about a dog that made websites. Puhlease. Make sure that if you’re going to craft a story, it’s based on (some form of) the truth. That said, if you actually do have a product that allows pets to make websites – please contact me…

In addition, it may seem like there are some pieces of information that always make the news no matter what; companies raising funding, the launch of a new product, etc. However, this definitely isn’t the case.

The truth about “non stories.”

It’s true – there may be times when you pitch a journalist a story and they come back and tell you “it’s not a story.” Actually, what they could also mean is “it’s not their story.”

I was actually reminded of this recently when talking with former Mashable Editor, Ben Parr. I mentioned a story to him that was easily picked up by French publications – but he insisted very strongly that it wasn’t a story. Turns out it just wasn’t a Mashable story. There are tons of different publications out there – a lot of the time, it’s just about making sure you’re pitching to the right people.

I cannot tell you how many times I have been contacted to write about the launch of a non-innovative iPhone app for a truck company, a mattress company, a coffee company and more, simply because the PR team figured an iPhone app meant I of course had to be interested. For me, it was definitely not a story. Then again, for an app review site or a site about trucks, mattresses or coffee, maybe it was a story.

Not sure what journalists at a particular publication actually want to write about? Just ask them – via email, Twitter, Linkedin, Quora, etc. For example, here are some TechCrunch writers revealing what startups need to do to get covered.

What about the end?

The one thing that every single journalist – no matter what industry – will be looking for, is the “so what” at the end of the story. It’s the moral of the story, the reason why people should care, the lesson to be learned. You need to make it very clear why the topic matters to them and their audience. For example, a startup building the most ridiculously hi-tech product may never get coverage if they can’t demonstrate to a journalist how their product is going to impact the lives of many people.

Here is a conclusion I found in an article in Fast Company about the data that proves that breakfast is the most important meal of the day. Why should people care? Because eating breakfast can make them healthy and thinner – and here are the stats to prove it.

In many cases, this “so what” part of a story should actually come in your introduction when you are pitching a story. If I can’t immediately understand why something is important, I’m never going to write about it…

If you have additional thoughts or questions on what makes a good story, feel free to comment below.

Confessions of a Journalist: do you think I actually read your press release?

This post is the first of a new series I am going to write about my experience as a journalist/blogger. I’ve written and continue to contribute to numerous publications – TechCrunch, Business Insider, the Telegraph, the Kernel, Betakit and more – and  I cover primarily tech startups. That said,  these tips are definitely relevant for all industries as journalism is going through a massive evolution with the development of new technology platforms.

Topic 1: The beloved press release.

Now, I picked a bit of a provocative title for this article on purpose. But PR and comms departments, please calm down – I DO read your press releases. Well, that is, if they are good.

What makes a good press release, you ask?

Any PR or comms expert is very familiar with a press release – an official written communication statement that is sent to the media in order to announce or share a piece of information. Most of the time, companies send out press releases to announce “official” news – the launch of a new product, new funding, an acquisition, etc.

Press releases also vary greatly from one industry to another. In tech, press releases tend to be 1-2 pages max, a little more neutral in tone with less visuals and more text. But go look at press releases from more visual industries – like fashion or cosmetics – and you’ll discover a variety of tones, colours, photos and very little text. For example, here’s a very eye-catching press release from bath & body brand Soap and Glory:

If you want to see an example of a more sober press release, take a look at Ebay’s press room. Honestly, neither of these styles is necessarily better than the other – they are actually both relevant for their audience.

Good press releases will of course feature a catchy title (I cannot stress the importance of titles enough as I often receive hundreds of emails a day that look more or less the same) and relevant information for the particular topic. Some journalists will actually publish more or less exactly what you send in the press release. But many journalists will (hopefully) want more; in fact, they’ll want to publish something exclusive that you’re not offering to everyone in your standard communication – so be sure to save some good bits of info for the journalists you really want to develop good relationships with.

News beyond the release.

Even though many traditional PR and comms teams may still hold on tight to their beloved press releases, journalists are actually excited in finding news through other means – and there are tons of terrific social platforms that they turn to in order to do so. Some of these I mentioned in an earlier post about some of the new social platforms companies should really be paying attention to: Pinterest, Quora and Instagram. But naturally, the list is much longer and often includes Facebook, Twitter, YouTube, Foursquare and more. These different platforms are now considered viable and verified sources for news, so Facebook status updates, Tweets, Quora answers and Foursquare checkins can all be used in lieu of quotes in articles.

For example, here is an article in People Magazine about actress Melissa Joan Hart. Notice that the evidence in the article is a direct link to her Tweet…

Journalists love this type of thing because it looks like they’ve done some good fact-checking and they can use quotes direct from the source. PR and comms teams should think about leveraging different platforms when communicating to journalists and supplementing press releases with Tweets, Quora answers, Foursquare checkins and more. Or, ditch the press release and send this stuff in lieu – in some cases, a very powerful Tweet can be enough for a story…

Oh, careful, everyone can see.

That said, don’t forget that social platforms are public and that everyone can see. Therefore, the information published on these platforms lose their exclusivity if the journalist doesn’t publish quickly and if multiple sources pick up on the info. So be sure to manage what you publish and what you give to journalists – and always include something exclusive if you can.

No, press releases are not dead.

It may be natural to want to draw the conclusion that press releases are losing their relevancy – but they are very clearly NOT dead. They’re simply going through a bit of metamorphosis with the evolution of the social web. But we need to recognize that communication habits are changing as are the ways in which journalists and bloggers receive and relay info as well.

Some quick things to avoid…

In the past, I have seen some companies do all kinds of no-nos with press releases. For example, one company used to send along a press release every month to announce a “new” product feature. It quickly became evident that the features were rather trivial and that this was simply a poor communications tactic. Overtime, I stopped reading the releases.

Another thing to be sure of is that you send the press release in the right language (the language that the journalist will be publishing in) and the right format. If there are elements (photos, videos, links) that the journalist may want to incorporate into their article, be sure to send them as part of the original email (there are now different products that let you build dynamic and multi-media press kits, including Augure). Do not send large attachments as they can get stuck or also annoy the journalist – in fact, the journalist will probably contact you to get the elements they need if they are interested.

Now, if there are other journalists, PR or comm experts out there that would like to share additional tips and tricks, feel free to chime in.

8 ways to write better Press Releases

As highlighted in previous posts, the rise of social media use in public relations and the misuse of more traditional tools has led some to relegate the latter (including email and press releases) to the museum of dust. Yet, an optimized press release is still the most potent ways to get your message seen on search engine page 1.

But what does the “optimized” attribute really mean?

Here are simple guidelines for writing a press release that ranks well. In essence, think search engine optimization (SEO):

  1. Keep the title short. Google will only display 70 characters (23 words for Google News). Not too short, or you won’t convey meaning and keywords. Not too long or you will bore, get cropped and loose SEO effect. Goldilocks titles rule.
  2. Search and use keywords. When you’re writing a press release, you need to use the exact words your targeted audience will search for. You can use Google’s AdWords search tool for this or one of several available commercial tools such as WordTracker, SEMRush, Wordze … The picture above shows results for “Press Release” and the number of searches for each.
  3. Write for humans. Press release free. Free press release. Writing a press release. Press release how to. Hmmm, not very engaging, is it ? ;o) Besides, Google will punish you for cramming too many keywords into a text. But hey, I got 4 keywords in ;o)
  4. Keep the text short. Mail, mobile and social media may have gotten us closer than ever before, they have also slashed the attention span we devote to individual items. Free press release aside (see, I did it again ;o) most distribution services charge a fixed amount up to a certain size then more and more as the text gets longer. Also, two 400 word press releases are way more efficient SEO-wise than one containing 800.
  5. Include links. You will keep your text short by providing more information on your website. When your press release is read and passed along, people will click to documents hosted in your virtual press room. Every click adds traffic. And if journalists or bloggers include these links in what they write about you, your ranking will greatly benefit from these inbound links. Name your links. Google reads link names. “Click here” doesn’t rank as well as “Augure’s virtual press room”).
  6. Follow the Inverted Pyramid writing style. Place the most important information first. Also place at least one important link in this first part. Google only display a few lines of text, make sure the first link is in there.
  7. Get rid of jargon and buzzwords. Your competitors use them as well, so you’re not making a difference. Or they’re not, and they’re actually sending out meaningful information to your client base. They rank very badly in search engines. Your readers don’t have a single clue what they mean. Really. This tag cloud of most overused buzzwords is revealing. Also read David Meerman Scott’s Top Gobbledygook phrases.
  8. Provide contact info, not just a link to a contact form. Humans will be reading this and might want to get in touch personally.

Will this post rank #1 for the search keyword “Press Release”? Definitely not. There are much older and better known PR blogs out there that have discussed similar subjects. But it will certainly rank way better than if the rules hadn’t been followed. Press releases have much lower competition and yours can easily rank at the top.

If you have other tips and guidelines, please share them in the comments.

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